Before your new toy arrives

The excitement starts before the box reaches your door. A few practical preparations can make delivery and unboxing easier, especially for a larger ride-on.

Confirm the delivery details

Check your contact number and address when placing an order. Ask the seller about the delivery method, package dimensions and any arrangements needed at your location. Delivery options can vary with the product and destination.

Prepare an uncluttered space

Choose a clear area where an adult can unpack the product and lay out the included parts. Keep the order confirmation available so you can compare the delivered item and selected colour with your purchase.

Take your time opening the box

Inspect the packaging and product as you unpack. Keep packaging, labels and included paperwork until you have checked the contents. If something appears missing or damaged, contact the seller promptly with your order details and photographs.

Read before the first ride

Review the assembly and operating instructions before use. Check whether the model requires assembly, charging or other preparation, and follow the manufacturer’s directions. Keep packaging materials and small loose parts away from children.

For questions about a KanisKart order, use the contact or WhatsApp link and include the product name so the team can help you with the relevant details.